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Join our team as a Customer Service Specialist and become the frontline advocate for our valued customers. With a minimum of 1 year of customer service experience, you'll excel in providing timely and accurate responses via phone, email, and social media.

- Provide timely and accurate responses to customer inquiries through phone, email, and social media platforms

- Handle customer complaints, troubleshoot issues, and provide solutions
- Process orders, returns, and refunds
- Work closely with the sales and marketing teams to address customer needs and concerns
- Maintain a positive and qualified attitude at all times
- Keep detailed records of customer interactions and transactions




- Collaborate with other team members to improve overall customer experience
- Stay up-to-date on company products, services, and policies
- Meet and exceed customer satisfaction goals

- Minimum 1 year of customer service experience required

Designation

Customer Support officer

Key Skills

CommunicationCustomer ServiceProblem Solving

Industry

Functional Area

Beauty & Salons

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

Assessment Details

Customer Care Executive (Call Centre) Quiz

30 Minutes

📌 Customer Support officer (Chandigarh)
🏢 Re'equil India
📍 Chandigarh