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Join the MPowerment Resources LLP team as a Full Time Customer Support on Erekrut, specializing in Customer Support in the BPO industry. We are seeking talented individuals with a passion for Sales & Marketing and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Hiring for Customer Support Voice process (Inbound Sales) Experienced Candidates in leading BPO company of Kolkata !!

Our Client is an American business services company specializing in Customer engagement and business performance.

Required

- Excellent English communication skills.

- Candidates should have minimum 1 yr experience in International BPO Sales Process/Inbound Process.

- Computer knowledge

- Should be smart & have convincing skills

- Comfortable to work in night shift

Job Role:

1.Manage incoming phone calls

2.Identify and assess customers needs to achieve satisfaction

3.Provide accurate, valid and complete information by using the right methods/tools

4.Handle customer queries,



provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

5.Booking customers flight tickets and making sales.

Advantages

- US shift (Inbound Voice) Fixed shift with Roster off
- Incentive: Up to 4 lacs in a month (Average incentive 20k to 50k in a month) apart from salary
- Training: 30 days paid training
- Fixed Salary & On Time.
- Home pickup or drop facility (depends upon the shift timings)
- PF + ESI + Fixed Salary + Huge Incentives
- Direct Company payroll

Designation

Customer Support

Key Skills

BPOBPO SalesCall CenterCall HandlingCalls HandlingCold CallingCustomer EngagementCustomer Queries HandlingInbound and Outbound ProcessInbound SalesInbound SupportNegotiation SkillsRevenue GenerationSalesSales ActivitiesSales ManagementSales Process

Industry

BPO

Functional Area

Sales & Marketing

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

📌 Customer Support (Kolkata)
🏢 MPowerment Resources
📍 Kolkata