We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in the Delhi-NCR region. The ideal candidate will be responsible for providing exceptional customer service and support to our clients through various communication channels. This role is perfect for individuals who are looking to start their career in customer service and are eager to learn and grow in a agile environment.

Key Responsibilities

- Handle inbound and outbound calls to assist customers with their inquiries and issues.
- Provide accurate information regarding products and services to enhance customer satisfaction.
- Resolve customer complaints and issues in a timely and professional manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and customer experience.




- Participate in training sessions to enhance product knowledge and customer service skills.

Required Skills

- Strong communication skills, both verbal and written.
- Ability to handle customer inquiries with patience and empathy.
- Basic knowledge of call center operations and customer service principles.
- Proficiency in using computers and customer management software.
- A positive attitude and a willingness to learn. This is an excellent opportunity for freshers or individuals with up to one year of experience in customer support or related fields. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply and become a part of our growing team.

This job is provided by Shine.com

📌 Customer Support Executive (Delhi)
🏢 Tribiz India
📍 Delhi