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Join the Tech Mahindra team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Tech Mahindra Business Services Limited (Tech MBS) is one of India's largest international telecom BPOs.
In the BPO industry, it remains one of the leading and reputed contact centers. Business process outsourcing (BPO) is the act of outsourcing some aspect of your business's operations to a third-party vendor or service provider. A BPO call center is a team of outsourced agents who handle incoming and outgoing customer calls for other businesses.
Responsibilities
- Handling Customer Queries over call, text, and email
- ready to work in rotational shifts.
- Troubleshoot problems and drive resolutions.
- Collect prompt and accurate customer feedback.
- Master the use of help desk software.
Qualifications
-We hire Under-Graduate, Graduate and Post Graduate candidates.
-Only Experienced Candidates
-Must have Positive Communication skills
-Must have decent knowledge to use computer systems.
Salary:- 15.4k (only experienced candidates)
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Designation
Customer Support Executive
Key Skills
Client Relationship ManagementCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer HandlingCustomer InteractionCustomer Queries HandlingCustomer SupportEnglish ProficiencyTelecalling
Industry
BPO
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
11th to 12th
Job Type
Work From Office
📌 Customer Support Executive (Kolkata)
🏢 Tech Mahindra
📍 Kolkata