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Join the team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Handling high call volumes: Agents need to handle back-to-back calls efficiently.

Listening attentively: They should listen carefully to understand customer requirements.

Communicating clearly: Agents need to speak politely and explain things clearly.

Managing difficult customers: Dealing with angry, abusive customers calmly and professionally.

Providing solutions: Resolving customer queries,



and complaints quickly.

Meeting targets: Achieving goals for call volume, resolution time, sales etc.

Recording data: Entering details of each call accurately in CRM software.

Upselling products/services: Suggesting suitable upgrades to customers.

Designation

Customer Support Executive

Key Skills

Communication SkillsCustomer CareCustomer ServiceCustomer Support

Industry

BPO

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Home

Assessment Details

Customer Care Executive Quiz

30 Minutes

📌 Customer Support Executive (Bangalore Urban)
🏢 Taurus BPO
📍 Bangalore Urban