Join the Talenttie team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring current staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
Designation
Customer Support Executive
Key Skills
Call CenterCold CallingCommunication Skills
Industry
BPO
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Customer Care Executive (Call Centre) Quiz
30 Minutes
📌 Customer Support Executive (Surat)
🏢 Talenttie
📍 Surat
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