Join the Tech Mahindra team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the Domestic Servicesindustry. We are seeking talented individuals with a passion for and educational qualifications ranging from Freshers (0-1). Apply now on Erekrut to take the next step in your career with a leading global company.
Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working setting for your team.
1. Engage with customer on telephone 2. Profile the customer and register complaint 3. Coordinate with colleagues and co-workers
Designation
Customer Support Executive
Key Skills
Call CenterCustomer Relations
Industry
Domestic Services
Functional Area
Communication
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Customer Support Executive Quiz
10 Minutes
Company Info -
Tech Mahindra
Company Webisite -
https://www.techmahindra.com/
HR Name -
Nikhil Vardhan
📌 Customer Support Executive (Noida)
🏢 Tech Mahindra
📍 Noida
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