Join the Tech Mahindra team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the IT-ITeS industry. We are seeking talented individuals with a passion for Service Provider and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Managing a team of representatives offering customer support.
Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working workplace for your team.
Designation
Customer Support Executive
Key Skills
Customer Relations
Industry
IT-ITeS
Functional Area
Service Provider
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
Assessment Details
Customer Care Executive Quiz
30 Minutes
📌 Customer Support Executive (Noida)
🏢 Tech Mahindra
📍 Noida
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