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Join Skill Plan as a Customer Support Executive, providing top-notch assistance to clients. Apply now on Erekrut for this exciting opportunity!

- Provide exceptional customer support through various communication channels such as phone, email, and live chat

- Address customer inquiries and resolve issues in a timely and skilled manner
- Assist customers with navigating the platform and provide guidance on using our products and services
- Document customer interactions and feedback to improve overall customer satisfaction
- Collaborate with other teams to escalate and resolve complex customer issues
- Stay updated on product features and updates to provide accurate information to customers
- Meet and exceed customer support metrics and goals




- Continuously strive to improve customer support processes and procedures
- Work in a fast-paced environment and handle multiple customer inquiries simultaneously

- Previous experience in customer support or a related role is preferred

Designation

Customer Support Executive

Key Skills

Communication SkillsCustomer Support ExecutiveMultitaskingProblem Solving

Industry

Functional Area

Sales & Marketing

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

Assessment Details

Customer Support Executive Quiz

30 Minutes

📌 Customer Support Executive (Chennai)
🏢 Skill Plan
📍 Chennai