Join the Qeosol Tech Solutions Pvt Ltd team as a Full Time Customer Support Executive on Erekrut, specializing in Customer Support Executive in the IT-ITeSindustry. We are seeking talented individuals with a passion for IT Services and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring current staff.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.