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As a Customer Support Executive at Option Print, you will be responsible for providing exceptional customer service to our clients. This will involve answering phone calls and emails, resolving customer inquiries and issues, and ensuring client satisfaction. You will also be responsible for processing orders, managing customer accounts, and providing product information and support.

The ideal candidate will have strong communication skills, a positive attitude, and a passion for helping others. Additionally, experience in a customer service role and knowledge of print materials or graphic design is preferred. Join our team at Option Print and help us deliver top-notch customer support to our valued clients.

- Provide exceptional customer service by handling client queries and concerns

- Communicate effectively with clients through phone, email, and chat




- Utilize computer skills to navigate customer support systems and databases
- Demonstrate proficiency in written and verbal English communication
- Assist customers with orders, payments, and product inquiries
- Maintain a skilled and positive attitude during client interactions
- Collaborate with other team members to ensure seamless customer support experience
- Handle escalated customer issues with empathy and problem-solving skills
- Continuously seek feedback to improve customer satisfaction and loyalty.

Designation

Customer Support Executive

Key Skills

Client Handling and CommunicationClient InteractionComputer LiteracyEnglish Proficiency

Industry

Retail

Functional Area

Sales & Marketing

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

📌 Customer Support Executive (Mumbai)
🏢 Option Print
📍 Mumbai