01 Oct
|
Mervice Infotech Private
|
Kolkata
01 Oct
Mervice Infotech Private
Kolkata
HIRING – CUSTOMER SUPPORT EXECUTIVE Position: Customer Support Executive Languages: Hindi | English | Bengali Location: Sector V, Salt Lake, Kolkata Work Mode: Work From Office ? Role &
Responsibilities - Handle customer queries through calls and provide accurate information.
- Resolve customer issues professionally and within the required TAT.
- Maintain a positive and skilled conversation with customers.
- Understand customer requirements and provide suitable solutions.
- Maintain proper records of customer interactions and follow company processes.
- Coordinate with internal teams whenever required for issue resolution.
- Ensure good customer experience and meet process quality standards. ? Female Candidates - Day Shift - Hindi / English / Bengali communication required - Freshers & experienced candidates can apply. ? Male Candidates - Rotational Shifts - Hindi / English / Bengali communication required.
- Cab facility available for odd/night shifts as per company policy. ✅ Eligibility - Minimum 12th Pass - Freshers & Experienced both can apply - Good communication skills - Basic computer knowledge - Immediate joiners preferred - Age: 18–35 years ? Job Location Mervice Infotech Pvt. Ltd. Sector V, Salt Lake, Kolkata
📌 Customer Support Executive (Kolkata)
🏢 Mervice Infotech Private
📍 Kolkata