01 Oct
|
Outpace Consulting
|
Gurugram
01 Oct
Outpace Consulting
Gurugram
WE ARE HIRING
CONSUMER ELECTRONICS & RETAIL | Gurgaon
Job Title: Customer Support Executive – E-commerce Voice Process
Location: Gurgaon, Haryana
Job Type: Full-Time
Experience: Minimum 1 Year – Voice Process Mandatory
Qualification: Graduate / Undergraduate
CTC: Up to ₹4.50 LPA
In-Hand Salary: ₹28,000 – ₹32,000 per month
Process: E-commerce Voice Process
Shift: Rotational
Transport: Both-Side Cab Facility
ROLE SNAPSHOT
Handle customer queries for a premium UK-based electronics and retail process. Provide accurate information, document customer interactions, resolve concerns, and deliver a premium customer experience.
KEY RESPONSIBILITIES
- Handle customer queries through an international voice process.
- Provide accurate information regarding products, orders, and services.
- Resolve customer concerns professionally and efficiently.
- Document customer interactions accurately.
- Maintain high-quality customer service standards.
REQUIREMENTS
- Graduate / Undergraduate candidates can apply.
- Minimum 1 year of voice process experience is mandatory.
- Good international voice communication skills.
- Excellent verbal communication and customer-handling skills.
- Comfortable working in rotational shifts.
- Willingness to work from Gurgaon.
BENEFITS
- Up to ₹4.50 LPA CTC
- ₹28,000 – ₹32,000 in-hand salary
- Both-side cab facility
- Premium UK-based international process
- Chance to work in the consumer electronics & retail domain
Interested candidates can apply with their updated resume. Pay: ₹27,000.00 - ₹32,000.00 per month
Work Location: In person
📌 Customer Support Executive-International Voice (UK Process) (Gurugram)
🏢 Outpace Consulting
📍 Gurugram