01 Oct
|
Globiva Services
|
Delhi
01 Oct
Globiva Services
Delhi
OneDayHire Job
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Join the Globiva Services pvt ltd. team as a Full Time Customer Support Executive. on Erekrut, specializing in Customer Support Executive. in the HR Services industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
We are hiring for Customer Support Executive for Banking process
- Provide excellent customer service via phone, email, and chat
- Handle incoming inquiries and provide accurate information to customers
- Resolve customer issues and complaints in a prompt and professional manner
- Assist customers with product questions and troubleshooting
- Utilize CRM software to track and manage customer interactions
- Collaborate with other team members to ensure customer satisfaction
- Stay up-to-date on company products and services to provide accurate information
- Meet key performance indicators and targets for customer satisfaction
- Maintain a positive and qualified attitude while interacting with customers
- Identify opportunities for process improvement and customer service enhancement.
Designation
Customer Support Executive.
Key Skills
Banking Customer SupportBanking SupportChat SupportCustomer AssistantCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer ExperienceCustomer HandlingCustomer Queries HandlingCustomer RelationsCustomer SupportCustomer Support ExecutiveEmail Support
Industry
HR Services
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
📌 Customer Support Executive. (Delhi)
🏢 Globiva Services
📍 Delhi