Customer Support ExecutiveRole SnapshotLocationNoida, Uttar PradeshExperience0–2 YearsQualification12th Pass / GraduateWork ModeWork from OfficeShiftDay / RotationalSalary₹18,000–₹25,000/monthIncentivesPerformance-based, where applicableThe Role
As a Customer Support Executive, you’ll be the first point of contact for customers. You’ll understand their concerns, provide the right information, resolve queries, and ensure a smooth customer experience.
What You’ll Do
- Customer Support: Handle customer calls, chats, or emails and assist with their queries.
- Query Resolution: Understand customer concerns and provide clear and timely solutions.
- Product & Service Support: Help customers with product, service, order, payment, or account-related queries.
- Follow-ups: Track pending issues and follow up with customers until the query is resolved.
- Team Coordination: Work with internal teams to resolve issues that require additional support.
- Customer Records: Update customer details and maintain accurate interaction records.
- Quality & Performance: Follow company processes and meet quality,
productivity, and customer service targets.
What We’re Looking For
- 12th pass / Graduate.
- Freshers are welcome; customer service/BPO experience is an advantage.
- Good spoken Hindi and English.
- Comfortable communicating with customers over calls, chat, or email.
- Basic computer and email knowledge.
- Valuable listening, communication, and problem-solving skills.
- Positive attitude and willingness to learn.
- Comfortable working in rotational shifts, if required.
What You Get
- Competitive salary
- Performance-based incentives, where applicable
- Training and development
- Career growth opportunities
- Supportive work environment
If you enjoy helping people and solving problems, start your customer service career with us. Regards,
HARSH TRIPATHI
HR Executive
Contact: (phone hidden) (Call/WhatsApp)
Email:
[email protected]
Pay: ₹18,550.98 - ₹25,797.94 per month
Work Location: In person
📌 Customer Support Executive (CSE) (Noida)
🏢 Meilleur Infotech
📍 Noida