01 Oct
|
careersource
|
Bengaluru
01 Oct
careersource
Bengaluru
Key Responsibilities
- Handle inbound customer calls and resolve queries.
- Understand customer requirements and provide appropriate solutions.
- Handle complaints professionally and maintain a positive customer experience.
- Record customer interactions and update information in the system.
- Follow company processes, quality standards and call-handling guidelines.
- Escalate complex or unresolved issues to the concerned department.
- Achieve assigned quality, productivity and customer satisfaction targets.
Eligibility
- 12th Pass / Graduate candidates can apply.
- Freshers and candidates with customer service/BPO experience are welcome.
- Positive verbal communication skills.
- Basic computer knowledge.
- Ability to handle customers patiently and professionally.
- Hindi is mandatory
📌 Customer Support Executive (Bengaluru)
🏢 careersource
📍 Bengaluru