01 Oct
|
Campaignwala
|
Jaipur
01 Oct
Campaignwala
Jaipur
Roles and Responsibilities
- Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
- Handle customer complaints in a skilled manner, escalating issues when necessary to ensure timely resolution.
- Maintain accurate records of all interactions with customers using our CRM system.
- Collaborate with internal teams to resolve complex customer issues and improve overall customer satisfaction.
- Meet performance targets for call handling time, first-call resolution rate, and other key metrics.
📌 Customer Support Executive (Jaipur)
🏢 Campaignwala
📍 Jaipur