Company Description AM PLACEMENTS is an investment management company headquartered at 15 BD GENERAL DE GAULLE in Bastia, Corse, France. The organization focuses on delivering investment solutions and financial services to a diverse client base. Team members collaborate in a qualified environment that values accuracy, reliability, and client-centric service.

Joining AM PLACEMENTS offers exposure to the investment management sector and opportunities to support clients with their financial needs. The company encourages continuous learning and a commitment to high-quality customer interactions.

Role Description This full-time, on-site Customer Support Executive role is based in Ghaziabad. The position involves responding to client inquiries through phone, email, and online platforms, ensuring timely and accurate resolution of questions and issues.

The Customer Support

Executive will handle account-related queries, guide clients on basic investment processes, and escalate complex technical or product-related issues to the appropriate teams. The role includes monitoring customer interactions, maintaining detailed records of support requests, and following up to ensure customer satisfaction.



The individual will collaborate with internal departments to improve service quality and contribute to a positive customer experience.

Qualifications

- Strong Customer Support and Customer Service skills, with the ability to handle diverse client inquiries professionally.

- Experience in maintaining high levels of Customer Satisfaction, including effective communication and follow-up.

- Proficiency in Online Support channels, such as email, chat, and web-based platforms.

- Basic Technical Support capabilities to address routine system or platform-related issues.

- Excellent verbal and written communication skills, with clear and courteous interaction styles.

- Ability to work on-site in Ghaziabad, manage multiple tasks, and prioritize workload effectively.

- Comfort with using CRM or ticketing systems and standard office software tools.

- Prior experience in financial services or investment management support is an advantage.

- Relevant diploma or bachelor’s degree in business, finance, or a related field is preferred.

📌 Customer Support Executive (Ghaziabad)
🏢 AM PLACEMENTS
📍 Ghaziabad