Join the Alpha Consultants team as a Full Time Customer Support on Erekrut, specializing in Customer Support in the BPO industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 4-6 Years. Apply now on Erekrut to take the next step in your career with a leading global company.
Requirments:
- The nature of job involves review of supply chain documents in English language and verification of contained information from external resources through emails and /or voice calls.
- Agents will review documents on custom software platform). Contact information will be provided on the platform or within the document itself
- Relevant information gathered after verification will be entered in notes in the software platform
- The selected agents are required to WFO.
- The Job is Mon to Fri and from 2 pm to 10 pm IST
- Male candidates are expected to have their own conveyance arrangements
- The candidate may have an international call enter background experience / or may be picked up from other business segments if they are from Science/mass comm background and have a strong communication and English comprehension and writing skills with Good IQ and computer literacy and have 3-to-5-year general industry experience.
Education: Bachelor's in science/Business/ Mass comm.
Requirements and Qualifications:
- 3 - 5 years professional experience
- Computer literacy: Proficient in MS-Word and MS-Excel
- Administrative experience and organizational skills
- Attention to detail
- Strong Comprehension and English Communication Skills
- Capabilities of drafting qualified writing communication
Duty and Responsibilities:
- Reviewing and updating compliance documents for accuracy and completeness.
- Reach out to external resources to verify information as needed.
- Assist other administrative tasks as needed.
Designation
Customer Support
Key Skills
Communication SkillsMicrosoft ExcelMicrosoft OfficeSupply Chain