Customer Support Associate

Education qualification:

- Any graduate with good analytical skills (BCA / BSC Computer science background preferred)
- 0.6 to 2 years of experience

Desired skills:

- Self motivated with excellent communication skills in English and Hindi - mandatory + Assamese/Bengali/Telugu.
- Should be able to solve basic mathematics problems
- Ability to provide responses from simple to complex queries and deliver customer delight.
- Past experience with ERP support
- Exposure to working in Startup ecosystem is desired

:

- Responsible for providing effective and timely resolution to customer queries.
- Responsible for providing support via call and via chat
- Should align on TAT and SLA standards set by the company
- Escalate necessary cases to the right team




- May be required to perform other tasks as assigned
- Must be flexible to work in rotational shifts and extended hours during high volumes

Job Types: Full time, Permanent Pay: ₹24,000.00 - ₹25,000.00 per month

Benefits

- Food provided
- Health insurance
- Provident Fund

Application Question(s):
- Do you know English + Hindi very fluently? (Hindi & English & Assamese/Bengali/Telugu)
- Would you be open to relocating to Koramangala for work?
- Would you be comfortable with a budget between 3-4 LPA?

Language:
- Hindi & English fluently (Required)

Work Location: In person

📌 Customer Support Associate (English/Hindi + 1 language mandatory) (Koramangala)
🏢 Kazam EV Tech Private
📍 Koramangala