Customer Service, Sales & Marketing Executive (Mumbai)

Customer Service, Sales & Marketing Executive (Mumbai)

01 Oct
|
Viva La Design
|
Mumbai

01 Oct

Viva La Design

Mumbai

Contact Sales Representative — Premium Websites & Digital Experiences

Location: Mumbai

Work Type: PART-TIME / CONTRACT / PERFORMANCE-BASED

Work Mode: Hybrid

Compensation: Commission / Success Fee per Converted Client

IMPORTANT — READ BEFORE APPLYINGTHIS IS A PART-TIME, PERFORMANCE-BASED ROLE

This is not a full-time salaried position. There is no fixed monthly salary. You earn through a pre-agreed commission / success fee for every converted client.

This is a low-effort, high-upside opportunity for someone who can sell high-value digital services. You don't need to close dozens of small deals — one successful high-value client can generate meaningful commission.

Low effort. High upside. Performance-driven.

You will be expected to find opportunities, approach decision-makers, conduct sales conversations, handle objections, negotiate and close.

Candidates looking for a full-time role, or candidates who apply without reading and understanding the above, will not be entertained further.

About the Role

We are looking for a Contact Sales Representative who can bring clients to our agency for premium websites and digital experiences.

You will be responsible for:

- Finding potential clients
- Approaching business owners and decision-makers
- Understanding their business and requirements
- Presenting our services
- Handling objections
- Negotiating
- Closing deals
- Following up and managing opportunities

We primarily target:
- Hotels & resorts
- Restaurants & cafés
- Hospitality brands
- Luxury / lifestyle businesses
- Premium local businesses
- Businesses with outdated or underperforming websites

We are looking for closers, not just lead generators.

What You'll Be Selling

You will sell premium websites and digital experiences, including:

- Premium website design
- Custom website development
- Hospitality websites
- Booking & reservation experiences
- Conversion-focused websites
- Interactive / immersive experiences
- Website redesigns
- Custom digital experiences

The focus is on business value, such as:

- Increasing direct bookings
- Improving conversion
- Strengthening brand positioning
- Improving customer experience
- Increasing enquiries and reservations
- Reducing dependence on third-party platforms

You are not expected to be a developer.



You need to understand the value of what we sell and communicate it effectively.

Mock Sales Call

As part of the interview, you will be asked to sell a website

You will then participate in a mock sales call where you will be expected to sell a website / digital experience to the business as if speaking with the owner or decision-maker.

You should be prepared to:

- Research the business
- Identify opportunities
- Ask discovery questions
- Present the solution
- Communicate value
- Handle objections
- Handle price resistance
- Negotiate
- Ask for the sale

High-Value Selling You should be comfortable positioning the highest-value package that makes commercial sense for the prospect.

We want someone who can defend premium pricing and sell value rather than immediately discounting or defaulting to the cheapest package.

What You'll DoProspecting

Find businesses that could benefit from our services through:

- Google Maps
- Instagram
- LinkedIn
- Direct outreach
- Referrals
- Local visits
- Your own network

Decision-Makers

Get in front of

- Founders
- Owners
- General Managers
- Marketing Heads
- Directors
- Other relevant decision-makers

Discovery

Understand

- Their business
- Their customers
- Current website
- Booking / enquiry process
- Current problems
- Business goals
- Budget
- Timeline
- Decision-making process

Sales & Closing Present the right solution, handle objections, negotiate professionally and move qualified opportunities toward a decision.

Follow-Up

Maintain an organized pipeline and consistently follow up on:

- Prospects
- Meetings
- Proposals
- Negotiations
- Pending decisions

What We're Looking For
- Strong spoken English
- Excellent communication
- Confidence speaking with business owners
- Sales and negotiation ability
- Robust objection handling
- Closing ability
- Commercial thinking
- Initiative
- Self-discipline
- Comfortable with rejection
- Comfortable with premium pricing




- Comfortable working independently
- Willingness to meet clients when required
- Own laptop

Experience selling websites, digital marketing, branding, SaaS, software, advertising, design or other high-ticket services is preferred. Strong sales ability matters more than having specifically sold websites.

Compensation

You receive a pre-agreed commission / success fee for every successfully converted client.

The exact commission structure will be agreed upon before the engagement begins.

Commission becomes payable according to the agreed terms after the client commits to the project and completes the applicable initial payment.

Why This Role Is Different

You're not selling a ₹5,000–₹10,000 template website.

You're selling a premium digital product that can directly influence a business's brand, enquiries, bookings and revenue.

Your job is to create the opportunity.

Our job is to deliver the experience.

Sales Process

Prospecting → Decision-Maker → Discovery → Qualification → Presentation → Proposal → Objection Handling → Negotiation → Close → Handoff

You will own the sales side of this process.

Interview The interview includes a practical sales assessment / mock call, not just an HR conversation.

We will evaluate

- Communication
- Confidence
- Discovery
- Commercial thinking
- Value communication
- Objection handling
- Negotiation
- Persuasion
- Closing

We are not looking for the person with the most technically sophisticated presentation. We are looking for someone who can have a real sales conversation and move it toward a commercial decision.

Interview Availability

Saturday / Sunday from 1:00 PM onwards

Further details will be shared through WhatsApp after your application is reviewed.

How to Apply

Send your CV / Resume along with:

- Your sales experience
- What you have previously sold
- Your experience dealing with business owners / decision-makers
- Why you believe you can sell premium websites and digital experiences
- Examples of deals you have personally closed

Shortlisted candidates will be invited to the practical sales assessment. Pay: ₹20,000.00 - ₹60,000.00 per month

Benefits

- Flexible schedule
- Work from home

Work Location: Hybrid remote in Mumbai, Maharashtra

📌 Customer Service, Sales & Marketing Executive (Mumbai)
🏢 Viva La Design
📍 Mumbai

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