01 Oct
|
Maxifluence Technovate
|
Ahmedabad
01 Oct
Maxifluence Technovate
Ahmedabad
Talent Suite Job
Top Hiring Companies
Join the MAXIFLUENCE TECHNOVATE LLP team as a Full Time Customer Service - Sales Coordinator on Erekrut, specializing in Sales in the Services for Renewable Energy industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
GeoSolar is a professional Solar Energy Installation Company serving clients across Australia.
We focus on adding value propositions with our experienced and expert team. We believe in delivering high-quality products and best-in-class customized customer support. We are experts in building, and maintaining Solar Residential & Commercial Projects for our customers.
We are looking for skilful, driven and highly professional team members who will fuel our growth. The for which is stated below.
Job Title: Customer Service - Sales Coordinator (Female Only)
Salary: INR 20,000 – INR 30,000 per month (negotiable)
Attendance Bonus: 2,500 and Transportation Allowance (from home to office and vice versa)
Job Time: 4:00 A.M. to 1:00 P.M. (IST)
Experience: Freshers also okay but Confidence, Discipline & Strength is must and of course she must be extremely fluent in English - reading, writing & speaking
Roles & Responsibilities
- Attend and log service calls from existing Australian solar customers facing system issues.
- Validate complaints through basic troubleshooting and collect accurate problem details.
- Create and assign service tickets to the appropriate regional service or technical team.
- Coordinate with field teams to ensure timely resolution and job completion.
- Follow up with customers post-service to confirm satisfaction and close calls.
- Maintain detailed call logs and service records in the CRM.
- Share daily/weekly updates with the service manager on open and completed cases.
- Identify and forward potential upselling or AMC opportunities to the sales team.
- Participate in training sessions to stay updated on solar products and service processes.
- Work during Australian business hours and maintain qualified communication with clients and internal teams.
Requirements
- Female applicants only
- Excellent English communication skills (verbal and written).
- Strong coordination, multitasking, and organizational abilities.
- Customer-centric mindset with problem-solving aptitude.
- Basic technical understanding of solar systems (training will be provided).
- Proficiency in CRM tools, MS Office, and remote communication platforms.
- Ability to work independently during Australian working hours.
Designation
Customer Service – Sales Coordinator
Key Skills
Active ListeningAMC Sales SupportCall HandlingClient Follow-upsClient InteractionClient SatisfactionComplaint ResolutionCRM Software KnowledgeCustomer Relationship ManagementCustomer Relationship Management (CRM)Customer ServiceCustomer SupportData EntryDocumentation ManagementInterpersonal SkillsMS OfficeMultitaskingProfessional Email CommunicationRecord KeepingRemote Communication Tools (Zoom / Teams / VoIP Systems)
Industry
Services for Renewable Energy
Functional Area
Customer Support/Service
Employment Type
Full Time
Education
Graduation/Diploma
Job Type
Work From Office
📌 Customer Service – Sales Coordinator (Ahmedabad)
🏢 Maxifluence Technovate
📍 Ahmedabad