We are seeking a motivated and enthusiastic Customer Service Representative to join our team in Maharashtra. This role is ideal for freshers looking to start their career in customer service and support. The successful candidate will be responsible for providing exceptional service to our customers, addressing inquiries, and resolving issues in a timely manner.

Key responsibilities include handling customer calls and emails, maintaining accurate records of customer interactions, and collaborating with other departments to ensure customer satisfaction. The ideal candidate should possess strong communication skills, a customer-oriented mindset, and proficiency in MS Office applications such as Word and Excel. Familiarity with MIS and back office operations will be an added advantage.

If you are a recent graduate with a diploma or HSC qualification and are eager to learn and grow in a agile environment, we encourage you to apply for this exciting opportunity.

This job is provided by Shine.com

📌 Customer Service Representative (Mumbai)
🏢 Konverge Technologies
📍 Mumbai