- Job Title: Customer Service
- Location: LowerParel,Mumbai
- Company: Envision Overseas Education Consultants LLP Employment
- Type: Full-Time/Part-time
- Experience Required: 0 to 3 years

About Us:

Envision Overseas Education is a leading consultancy dedicated to guiding students through every step of their journey toward higher education abroad. We are currently expanding our team and looking for a passionate Telecalling Executive to be the first point of contact for aspiring students and parents.

Key Responsibilities:

- Make outbound calls to students and parents to explain services related to overseas education.
- Understand student requirements and provide accurate information on courses, countries, universities, and visa processes.
- Follow up consistently with leads generated through marketing campaigns, referrals, and walk-ins.
- Schedule appointments for education counselors.




- Maintain and update call records, lead status, and student information in the CRM system.
- Meet daily/weekly/monthly call and lead conversion targets.
- Maintain a skilled and positive approach with all clients and team members.

Requirements:

- Minimum qualification: HSC / Graduate in any discipline.
- Excellent communication and interpersonal skills (English, Hindi & regional languages preferred).
- Confidence in making cold/warm calls and handling client queries effectively. • Good listening and convincing skills.
- Basic knowledge of MS Office and CRM tools.
- Prior experience in telecalling/customer service/education consultancy is a plus.

Working Days: Monday to Saturday

Timings: 10:00 AM to 6:30 PM

📌 Customer Service Representative (Mumbai)
🏢 Envision
📍 Mumbai