Location: LowerParel,Mumbai

Company: Envision Overseas Education Consultants LLP

Employment Type: Full-Time/Part time

Experience Required: 6 months – 2 years

Working Days: Monday to Saturday

Timings: 10:00 AM to 6:30 PM

About Us

Envision Overseas Education is a leading consultancy dedicated to guiding students through every step of their journey toward higher education abroad. We are currently expanding our team and looking for a passionate Telecalling Executive to be the first point of contact for aspiring students and parents.

Key Responsibilities

-Make outbound calls to students and parents to explain services related to overseas education.

-Understand student requirements and provide accurate information on courses, countries,

universities, and visa processes.

-Follow up consistently with leads generated through marketing campaigns, referrals, and walk-ins.





-Schedule appointments for education counselors.

-Maintain and update call records, lead status, and student information in the CRM system.

-Meet daily/weekly/monthly call and lead conversion targets.

-Maintain a professional and positive approach with all clients and team members.

Requirements

-Minimum qualification: HSC / Graduate in any discipline.

-Excellent communication and interpersonal skills (English, Hindi & regional languages preferred).

-Confidence in making cold/warm calls and handling client queries effectively.

-Good listening and convincing skills.

-Basic knowledge of MS Office and CRM tools.

-Prior experience in telecalling/customer service/education consultancy is a plus.

📌 Customer Service Representative (Mumbai)
🏢 Envision
📍 Mumbai