Customer Service Process Associate Voice & Webchat (Kolkata)

Customer Service Process Associate Voice & Webchat (Kolkata)

01 Oct
|
Gratitude India
|
Kolkata

01 Oct

Gratitude India

Kolkata

Handle voice, webchat, email and back-office customer support. Resolve queries and complaints, document interactions, meet quality/KPI targets, and provide skilled service across rotational shifts.

Required Candidate profile

1–5 years in customer service/BPO. Strong English, voice/non-voice, complaint handling, multitasking and computer skills. International, UK/Australian, utilities or telecom experience preferred.

📌 Customer Service Process Associate Voice & Webchat (Kolkata)
🏢 Gratitude India
📍 Kolkata

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