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Join the Grace Staffing Services team as a Full Time Customer Service on Erekrut, specializing in Customer Service in the Transportation industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.

ob Description:

Grace Staffing Services seeks a skilled French Language Interpreter for our voice process in the travel sector. This position is based in our Thane, Mumbai office and requires on-site presence.

Responsibilities:

- Provide accurate interpretation in French and English for travel-related inquiries.
- Ensure high customer satisfaction through effective communication.
- Collaborate with team members to meet quality standards and service level agreements.

Requirements:

Language Proficiency:

- French: C1 - C2 level
- English: C3 - C2 level

Qualifications:

Minimum HSC with 6 months of relevant experience OR fresh graduates with strong French and English skills.

Experience:

- Prior interpretation experience preferred but not mandatory.

Interview Process:

- HR Interview
- AMCAT Assessment
- Written Test
- Operations Round

Work Schedule:

- 24/7 rotational shifts
- 2 rotational weekly offs

Key Skills:





- Excellent verbal communication in French and English
- Strong customer service orientation
- Ability to thrive in a fast-paced environment
- Good problem-solving skills and attention to detail

Benefits:

- Competitive salary package
- Professional development opportunities
- Supportive work workplace
- Job Types: Full-time, Permanent

Benefits:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- US Shift

NOTE:

- Candidates should be born and brought up in India; migrants will not be entertained.
- Candidate should have professional experience of 6 Months and should be a DELF C1 certified.

Designation

Customer Service

Key Skills

Call HandlingCalls HandlingCustomer HandlingCustomer Relation ManagementCustomer ServiceCustomer Service AssociateCustomer Service ExcellenceCustomer Service OrientationCustomer Service RepresentativeCustomer Service SkillsCustomer Support ExecutiveEffective communicationFrenchFrench language proficiencyProblem SolvingTravel Sales HandlingVoice ProcessVoice Support

Industry

Transportation

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

📌 Customer Service (Mumbai)
🏢 Grace Staffing Services
📍 Mumbai