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- Provide exceptional customer service to clients applying for Godrej housing loans
- Conduct initial assessment of client eligibility and documentation
- Assist clients in understanding loan terms and conditions
- Address any queries or concerns raised by clients
- Keep accurate records of client interactions and transactions
- Collaborate with sales team to ensure seamless customer experience
- Stay updated on latest housing loan products and processes
- Meet monthly targets for loan disbursement and customer satisfaction
- Maintain confidentiality of client information
- Adhere to company policies and regulatory guidelines
Designation
Customer Service- Godrej Housing Loan
Key Skills
Communication SkillsCustomer ServiceProblem Solving