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Join Mars Consultancy as a Customer Service Executive! Apply now on Erekrut for an exciting opportunity to showcase your excellent customer service skills.

- Provide exceptional customer service via phone, email, and in person

- Handle inquiries and issues promptly and professionally
- Assist customers with product information, pricing, and orders
- Process customer orders accurately and efficiently
- Build and maintain solid customer relationships
- Collaborate with sales and marketing teams to meet customer needs
- Monitor customer satisfaction and strive for continuous improvement
- Update and maintain customer records in the database
- Stay up-to-date on company products and services

- Participate in training and development programs to enhance customer service skills

Designation

Customer Service Executive

Key Skills

Communication SkillsCustomer ServiceProblem-Solving Skills

Industry

Functional Area

Staffing and Recruiting

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

Assessment Details

Relationship Associate Quiz

30 Minutes

📌 Customer Service Executive (Navi Mumbai)
🏢 Mars Consultancy
📍 Navi Mumbai