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The ideal candidate will provide exceptional customer service to clients, handling inquiries and resolving any issues in a professional and timely manner.

Responsibilities include answering phone calls, responding to emails, and processing orders. Successful candidates must have excellent communication skills, a positive attitude, and the ability to work efficiently in a fast-paced environment. Previous customer service experience is preferred but not required. This position offers a competitive salary, opportunities for growth within the company, and a supportive team workplace. If you are a customer service-oriented individual looking to excel in a rewarding career, apply now.

- Address customer complaints in a professional and timely manner

- Coordinate order processing and ensure timely delivery
- Promote and sell products to customers through effective communication and persuasion




- Perform telecalling to reach out to customers and provide assistance
- Provide excellent customer service to ensure customer satisfaction and retention
- Resolve customer issues and inquiries with patience and empathy
- Collaborate with other departments to ensure smooth operations and customer satisfaction
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers
- Proactively identify and address potential issues to prevent customer dissatisfaction

Designation

Customer Service Associates

Key Skills

Address Customer ComplaintsOrder CoordinationProduct SalesTelecalling

Industry

Medical

Functional Area

Pharmaceutical & Biopharmaceutical

Employment Type

Full Time

Education

Graduation/Diploma

Job Type

Work From Office

📌 Customer Service Associates (Punjab)
🏢 EliteHire Hub
📍 Punjab