CUSTOMER SUPPORT / CUSTOMER SERVICE – MULTIPLE MNCs Location: Bangalore Experience: Fresher – 8 Years Salary: Up to ₹7 LPA Shifts: Day / Rotational / Night Shifts – Depending on Process

We are hiring Customer Support, Customer Service, International Voice, Non-Voice and Process Specialists for multiple MNC and reputed organizations across Bangalore.

Companies / Client Backgrounds

- Infosys
- Accenture
- 247.ai
- TSI
- Plum
- Concentrix
- Teleperformance
- WNS
- Sutherland
- Genpact
- Foundever
- HGS
- Tech Mahindra
- Wipro
- EXL
- Firstsource
- Conneqt
- Omega Healthcare
- Sagility
- And other MNC / BPO / ITES organizations

Experience Range

Freshers to 8 Years

- 0–1 Year: Customer Support / Voice / Non-Voice / International BPO
- 1–3 Years: Customer Service / International Voice / Technical Support / Process Associate
- 3–5 Years: Senior Customer Support / SME / Senior Process Associate
- 5–8 Years: Team Lead / Senior SME / Customer Service Specialist / Operations Support

Key Responsibilities
- Handle customer queries through voice, email, chat or other support channels.
- Resolve customer issues accurately within defined SLAs.
- Handle complaints, escalations and service requests.




- Maintain high standards of customer satisfaction and service quality.
- Update customer information and interactions in CRM/ticketing systems.
- Coordinate with internal teams for issue resolution.
- Follow process guidelines, SOPs and compliance requirements.
- Meet productivity and quality parameters such as CSAT, AHT, FCR and Quality.

Eligibility
- Graduate / Undergraduate / Diploma / PUC depending on process.
- Excellent English communication skills.
- International customer handling experience preferred.
- Basic computer and MS Office knowledge.
- Positive communication and problem-solving skills.
- Comfortable working in rotational/night shifts where applicable.
- Freshers with strong communication skills can apply for eligible processesSalary

Up to ₹7 LPA Salary varies based on experience, skill set, process and interview performance.

Apply Now

Call / WhatsApp: (phone hidden)

Email: [email protected]

Location: Bangalore

Pay: ₹20,000.00 - ₹65,000.00 per month

Benefits

- Commuter assistance
- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Service Assistant (Bengaluru)
🏢 Hustek Business Soloution
📍 Bengaluru