01 Oct
|
egrove systems pvt.ltd
|
Bengaluru
01 Oct
egrove systems pvt.ltd
Bengaluru
Customer Service & Sales Executive
Job Type: Full-Time
Experience: Freshers & Experienced Candidates
Qualification: 10+2 and Above
Work Location: Bangalore
Industry: International BPO / Customer Service / Sales
Salary: ₹3.0 LPA – ₹5.0 LPA CTC
We are looking for enthusiastic and customer-focused Customer Service & Sales Executives to join our team. The ideal candidate should have positive communication skills, a customer-oriented approach, and an interest in sales and business development.
Freshers and experienced candidates are welcome to apply.
Key Responsibilities
- Handle customer interactions professionally through assigned communication channels.
- Understand customer requirements and provide appropriate solutions.
- Promote relevant products or services based on customer needs.
- Identify upselling and cross-selling opportunities.
- Achieve assigned sales and customer service targets.
- Maintain a high level of customer satisfaction.
- Accurately record customer interactions and required information.
- Follow company processes, quality standards, and compliance guidelines.
- Work effectively as part of a team and meet individual performance expectations.
Candidate ProfileFor Experienced Candidates
- Experience in Sales, Customer Service, or International BPO is preferred.
- Experience in upselling/cross-selling will be an advantage.
- Good communication and customer-handling skills.
- Ability to understand customer requirements and convert opportunities into sales.
For Freshers
- Fresh graduates or candidates with 10+2 qualification can apply.
- Solid verbal communication skills.
- Positive attitude and willingness to learn.
- Strong interest in customer service and sales.
- Ability to work in a target-oriented environment.
Educational Qualification
- Minimum qualification: 10+2 or above.
- Candidates from any educational stream can apply.
- Qualification should be from a recognized institution.
Salary
- Freshers: ₹3.0 LPA – ₹3.6 LPA CTC
- Experienced: ₹3.5 LPA – ₹5.0 LPA CTC
- Salary will depend on experience, skills, and interview performance.
What We Are Looking For
- Good communication skills
- Customer-focused approach
- Sales orientation
- Willingness to learn
- Positive and professional attitude
- Ability to work in a target-driven environment
- Willingness to work according to business requirements and assigned shifts
Interview Process Shortlisted candidates will be contacted by the recruitment team with details regarding the interview process, location, timings, and required documents.
Candidates should carry an updated resume when attending the interview.
Pay: ₹25,000.00 - ₹42,000.00 per month
Work Location: In person
📌 Customer Service and Sales Executive (Bengaluru)
🏢 egrove systems pvt.ltd
📍 Bengaluru