Join the Stenhouse Insurance Brokers Private Limited team as a Full Time Customer Retention on Erekrut, specializing in Customer Retention in the Banking & Financial Servicesindustry. We are seeking talented individuals with a passion for and educational qualifications ranging from Freshers (0-1). Apply now on Erekrut to take the next step in your career with a leading global company.
Communicating with customers and sales representatives.
Analyzing customer behavior. Gathering information about customer complaints. Developing aggressive retention strategies based on customer feedback. Negotiating with customers to renew contracts and retain business.
Meeting with the sales team to propose customer retention solutions.
Writing and presenting customer behavior reports. Building positive relationships with customers and business associates.