- Handle end-to-end customer service for Import Customs Clearance / CHA shipments

- Scrutinize Invoice, Packing List, Bill of Lading, COO, Insurance and other import documents

- Coordinate preparation and filing of Bill of Entry

- Follow up on Customs assessment, queries, examination and Out of Charge (OOC)

- Coordinate with Shipping Lines, CFS/Terminals, Transporters, Customs and internal operations teams

- Track shipments from pre-arrival through clearance and final delivery

- Provide customers with timely and proactive shipment updates

- Handle documentation discrepancies and clearance-related issues

- Monitor pending documents, DO, Customs clearance, container movement and delivery

- Maintain shipment-wise records, MIS and customer Role & responsibilities

Preferred candidate profile

Required Experience

- 58 years of relevant experience in a Customs Broker (CHA), Freight Forwarding or Logistics company

- Solid experience in Import Customs Clearance and CHA documentation

- Experience independently handling multiple customers and high-volume import shipments

- Team-handling experience will be an advantage

📌 Customer Relationship Manager (Chennai)
🏢 BHUVANESWARI LINES & LOGISTICS
📍 Chennai