Key Responsibilities

- Post-Sales Operations: Manage client onboarding, welcome communications, agreement drafting, and allotment letters.

- Documentation & Compliance: Ensure accuracy in KYC, booking forms, builder-buyer agreements, and property registrations.

- Collections & Banking: Issue demand letters, track payment schedules, send reminders, and assist with home loan disbursements.

- Client Servicing: Act as the single point of contact for queries, site issues, and grievance redressal.

- Handover & Possession: Coordinate final property inspections, manage possession letters, and facilitate seamless handovers.

- Cross-Functional Coordination: Liaise with sales, legal, finance, and project execution teams.

Job Types: Permanent, Full time

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits

- Cell phone reimbursement

- Food provided

- Health insurance

- Paid sick time

- Provident Fund

Ability to commute/relocate

- Preet Vihar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Experience

- total work: 1 year (Preferred)

- Customer service: 1 year (Preferred)

Language

- English (Preferred)

Work Location: In person

📌 Customer Relationship Manager (CRM) (Preet Vihar)
🏢 Adriyana Solutions
📍 Preet Vihar