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Join the The Prafazos company team as a Full Time Customer Relationship Manager on Erekrut, specializing in Customer Relationship Manager in the E-Commerce industry. We are seeking talented individuals with a passion for Customer Support/Service and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

We are hiring for Female Customer Relationship Manager.

Location: Kodambakkam, Chennai, India (Google Maps Location Search: Artikel Lifestyle Private Limited)

Salary Range: 13,000 to 20,000

Responsibilities:

- Engage with our valued customers across various channels (phone, email, chat, social media) with empathy, professionalism, and accuracy.
- Must have the ability to quickly learn about of our products to guide the customers and queries effectively
- Collaborate seamlessly with internal teams to ensure a seamless customer experience.
- Bring Offline business by creating fresh business leads through cold calling.
- Utilize Excel or Google Sheets for data entry and management tasks.

Requirements:

- Fluency in both Hindi and English languages is mandatory.
- Previous experience in customer service or a related field is preferred.
- Exceptional communication skills, both written and verbal.
- A genuine passion for helping others and creating memorable experiences.




- Ability to thrive in a fast-paced environment, managing multiple tasks with ease.
- Proficiency in computer skills, including Microsoft Excel or Google Sheets.

Preferred Qualifications:

- Female candidates are preferred for this position, as we value diversity and inclusivity in our team.
- Experience with CRM systems is advantageous.
- Familiarity with ecommerce platforms or online sales environments is a plus.

Benefits:

- Market-competitive salary with performance-based growth.
- Opportunities for career advancement and professional development.
- A supportive and inclusive work environment that values diversity and teamwork.
- Opportunity to handle offline sales, including bulk B2B transactions, with commission provided for successful deals.

Schedule:

- Day shift
- Supplemental pay types:
- Overtime pay

Experience:

- Total work: 1 year (Preferred)
- Customer service: 2 years (Required)

Language:

- Hindi (Required)
- English (Required)
- Tamil (Preferred)

Designation

Customer Relationship Manager

Key Skills

B2B Lead GenerationB2B SalesCalls HandlingClient RelationshipClient Relationship BuildingCold CallingCRMCRM Software KnowledgeCustomer RelationshipCustomer Service

Industry

E-Commerce

Functional Area

Customer Support/Service

Employment Type

Full Time

Education

Bachelor Degree

Job Type

Work From Office

📌 Customer Relationship Manager (Chennai)
🏢 The Prafazos
📍 Chennai