Customer Relationship Executive (Indore)

Customer Relationship Executive (Indore)

01 Oct
|
Rajratan Industries Private
|
Indore

01 Oct

Rajratan Industries Private

Indore

Customer Relations & Dispatch Coordinator

Rajratan Industries Private Limited, Indore (MP) | Full time | ₹16,000-₹18,000 per month

About us

With over five decades of experience, we work across industrial, municipal, and construction sectors to convert waste into long-lasting, sustainable solutions. Guided by our 7R philosophy, we develop green products and recycling technologies that support resource recovery, waste reduction, and circular economy practices across India.

Our workplace

- A friendly, respectful, all-women team
- A safe, comfortable working environment
- Supportive colleagues and fixed working hours

Responsibilities

- Call customers for reviews and feedback
- Call past customers for new requirements and repeat orders
- Request photos, videos and Google reviews, and follow up on any issues until they're resolved
- Enter and maintain the transporter database in our Enquiry Management System and calculate freight
- Manage customer communication on WhatsApp and email




- Record and share factory dispatch videos

Requirements

- Fluent in Hindi and good in English (spoken and written)
- Clear, polite phone manner
- Comfortable with WhatsApp, email and basic Excel or web tools
- Organised, with good follow-up habits
- Freshers with strong communication skills can apply. Experience in customer support or sales is a plus.

Qualifications

- Graduate and Postgraduate
- Location: - Indore

We offer

- Incentives for Google reviews and repeat orders
- Learning opportunities in business systems and operations
- Women candidates are encouraged to apply

Hiring process

- First round by phone or video call
- In-person interview at our office, where a team member will guide you.

Pay: ₹192,000.00 - ₹216,000.00 per year

Benefits

- Paid time off

Work Location: In person

📌 Customer Relationship Executive (Indore)
🏢 Rajratan Industries Private
📍 Indore

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