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As a Customer Care representative at Jimmy luxury, you will be responsible for providing exceptional customer service to our clients. This includes handling inquiries via phone, email, and live chat, as well as resolving any issues or concerns in a timely and efficient manner. You will also assist with processing orders, managing returns and exchanges, and maintaining customer records.

The ideal candidate will have strong communication skills, a friendly and professional demeanor, and a passion for delivering top-notch service. Previous experience in a customer service role is preferred. Join our team and help us ensure that every customer has a positive experience with Jimmy luxury.

- Provide excellent customer care service to all clients

- Handle customer inquiries and complaints with professionalism and efficiency
- Communicate effectively with customers in the English language




- Ensure customer satisfaction by addressing their needs and concerns
- Assist customers in placing orders, processing returns, and resolving any issues
- Maintain a positive and helpful attitude when interacting with customers
- Work closely with other team members to ensure a seamless customer experience
- Keep detailed records of customer interactions and feedback
- Stay knowledgeable about company products and services to provide accurate information to customers
- Work efficiently in a quick-paced environment to meet customer care goals and targets.

Designation

Customer Care

Key Skills

Customer CareCustomer Care ExecutiveCustomer Care ServiceEnglish Language

Industry

Apparel Made-Ups & Home Furnishing

Functional Area

Apparel

Employment Type

Full Time

Education

12th

Job Type

Work From Office

📌 Customer Care (Delhi)
🏢 Jimmy Luxury
📍 Delhi