01 Oct
|
Openmind Services
|
Ahmedabad
01 Oct
Openmind Services
Ahmedabad
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Openmind Services Ltd is seeking a Customer Care Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service to our clients.
Key responsibilities include answering incoming calls, resolving customer inquiries and issues, providing product and service information, and maintaining customer satisfaction.
The Customer Care
Executive will also be expected to keep accurate records of interactions and transactions, and collaborate with other team members to improve overall customer experience. The successful candidate will have excellent communication skills, be detail-oriented, and possess a solid customer service mindset. Previous experience in a similar role is preferred. If you are a proactive and customer-focused individual looking to join a dynamic team, we would love to hear from you. Apply now to be part of our growing organization.
- Provide exceptional customer service via phone, email, and chat
- Handle inquiries and resolve issues in a professional and timely manner
- Maintain a positive, empathetic, and customer-focused attitude
- Educate customers on products, services, and promotions
- Update customer records accurately and efficiently
- Collaborate with other team members to ensure a seamless customer experience
- Meet or exceed performance metrics and goals
- Stay current on company policies, procedures, and industry trends
- Effectively communicate with customers and team members
- Ability to handle high-stress situations and remain calm and composed
Salary:- 18-21K
Location:- Apollo Hospitals. Plot No.1A, Bhat GIDC Estate Dist. Airport Gandhinagar Road, Dist. Gandhinagar, Ahmedabad – 382428. Gujarat
Designation
Customer Care Executive
Key Skills
B2C SalesCall CenterCalls HandlingCold CallingCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer SupportEffective communicationNegotiation SkillsOutbound SalesSalesSales ActivitiesSales ManagementTelecalling
Industry
Hospitality
Functional Area
Sales & Marketing
Employment Type
Full Time
Education
Bachelor Degree
Job Type
Work From Office
📌 Customer Care Executive (Ahmedabad)
🏢 Openmind Services
📍 Ahmedabad