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Join M Point Services as a Customer Care Executive! Apply now for a rewarding career in customer service. Erekrut is waiting for you!

- Interact with customers to provide information in response to inquiries about products and services

- Handle and resolve customer complaints and issues in a professional manner
- Work closely with other departments to ensure customer satisfaction and retention
- Maintain accurate customer records in the database
- Process orders, forms, applications, and requests
- Communicate with customers through phone, email, and chat
- Provide exceptional customer service and strive to exceed customer expectations




- Follow up on customer interactions and feedback to continuously improve service
- Stay up-to-date on product knowledge and company policies

- Assist in training recent customer care representatives when necessary

Designation

Customer Care Executive

Key Skills

Communication SkillsCustomer Care ExecutiveCustomer ServiceProblem Solving

Industry

Functional Area

Recruiting and Staffing

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

Assessment Details

Customer Care Executive (Call Centre) Quiz

30 Minutes

📌 Customer Care Executive (Jaipur)
🏢 M point services
📍 Jaipur