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Fast Info Pvt Ltd is seeking a Customer Care Executive to join our dynamic team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to ensure customer satisfaction.

The Customer Care

Executive will be the first point of contact for customers, providing product information, assistance with orders, and addressing any concerns. Strong communication skills, problem-solving abilities, and a positive attitude are essential for this role. The successful candidate will work closely with internal teams to ensure a seamless customer experience. Previous experience in customer service or a related field is preferred. Join our team and contribute to delivering top-notch customer care at Fast Info Pvt Ltd.

- Provide excellent customer service and maintain positive relationships with clients

- Respond to customer inquiries, concerns, and complaints in a qualified and timely manner
- Assist customers with product information, pricing, and order processing




- Handle high volume of incoming calls and emails
- Resolve customer issues and escalate complex problems to the appropriate department
- Keep accurate records of customer interactions and transactions
- Collaborate with team members to ensure customer satisfaction
- Stay updated on company products, services, and policies
- Follow up with customers to ensure their needs have been met
- Maintain a high level of professionalism and empathy in all customer interactions.

Designation

Customer Care Executive

Key Skills

B2B SalesClient HandlingClient Handling and CommunicationCustomer CareCustomer Care ExecutiveCustomer Care ServiceCustomer EngagementCustomer ExperienceCustomer HandlingCustomer Relation ManagementCustomer RelationsCustomer Relationship Management

Industry

IT-ITeS

Functional Area

Sales Process Outsourcing

Employment Type

Full Time

Education

12th

Job Type

Work From Office

📌 Customer Care Executive (Kolkata)
🏢 Fast Info
📍 Kolkata