01 Oct
|
Customer care executive
|
Delhi
01 Oct
Customer care executive
Delhi
OneDayHire Job
Top Hiring Companies
Specific Responsibilities:
- • Handle Inbound and Outbound calling for Member service.
• Identify and assess Members’ needs to achieve satisfaction.
• Build sustainable relationships and trust with member accounts through open and interactive communication.
• Provide accurate, valid, and complete information by using the right methods/tools • Handle member complaints, provide appropriate solutions and alternatives within the time limits • Conduct follow-ups to ensure complete resolution of issues.
• Keep records of Member interactions and process Customer
Designation
Customer care Executive
Key Skills
Customer CareDomestic Voice ProcessInternational Voice ProcessTelecalling
Industry
BPO
Functional Area
Hotels
Employment Type
Full Time
Education
Masters/Post-Graduation
Job Type
Work From Office
📌 Customer care Executive (Delhi)
🏢 Customer care executive
📍 Delhi