01 Oct
|
Campaignwala
|
Jaipur
01 Oct
Campaignwala
Jaipur
Roles and Responsibilities
- Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and qualified manner.
- Provide accurate information about products/services to customers through effective communication skills.
- Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs.
- Maintain records of all interactions with customers using CRM software (e.g., Salesforce).
- Collaborate with internal teams to resolve complex issues that require escalation.
📌 Customer Care Executive (Jaipur)
🏢 Campaignwala
📍 Jaipur