Customer Assistance Manager_Personal Loan-Hardship Assistance Unit_Nashik - Responsible for managing customer assistance related to personal loan hardship cases.
- The role involves handling customer queries, providing support and solutions for loan hardship situations.
- Requires strong communication and problem-solving skills to assist customers effectively.
- The position is based in Nashik and focuses on personal loan products.
- The candidate should be experienced in customer support within the banking or financial services sector.
- Ability to manage sensitive customer issues with empathy and professionalism is essential.
- Coordination with internal teams to resolve customer hardship cases is expected.
- The role demands valuable organizational skills and attention to detail.
- Candidates should be adept at managing multiple customer cases simultaneously.
- The job requires a proactive approach to customer service and assistance.