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Join the Ranvik Exports Pvt ltd. team as a Full Time CRM Executive on Erekrut, specializing in CRM Executive in the Export industry. We are seeking talented individuals with a passion for Operations and educational qualifications ranging from 1-3 Years. Apply now on Erekrut to take the next step in your career with a leading global company.

Only looking for Female candidates!!

Job Title: Client Relationship Manager (CRM)

Salary Range: 30k-45k per/Month

Experience: 2-3 Years

We are looking for a Client Relationship Manager (CRM) to ensure our clients receive the highest level of service and satisfaction. The ideal candidate will manage client relationships by overseeing order fulfilment, addressing client queries, and ensuring after-sales satisfaction. The role requires a proactive approach to problem-

solving, robust communication skills, and the ability to understand and resolve client issues efficiently.

Key Responsibilities

 Ensure all client leads are effectively managed post-order placement.

 Maintain client satisfaction through proactive after-sales service and regular feedback collection.





 Oversee the client service process from order receipt to payment collection.

 Resolve client queries and escalate issues when necessary.

 Provide information and support to clients regarding company products or services.

 Act as the main point of contact for client complaints and work to resolve them promptly.

Key Skills

 Strong follow-up abilities and a polite, customer-focused disposition.

 Confident communication skills, both written and verbal.

 Ability to understand client needs and respond accordingly.

 Proactive approach with thorough knowledge of products and services.

 Availability for client calls as needed.

This role is crucial for maintaining strong client relationships and ensuring client satisfaction, thereby contributing to the overall success and growth of the company.

Designation

CRM Executive

Key Skills

Client CoordinationCommunication SkillsCustomer Relationship Management (CRM)

Industry

Export

Functional Area

Operations

Employment Type

Full Time

Education

No Formal Education

Job Type

Work From Office

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