Join Friends Steel Group as a CRE (Customer Relationship Executive)! Apply now on Erekrut for this exciting opportunity to work in a energetic team.
- Responsible for building and maintaining relationships with customers
- Handling customer inquiries and providing timely and accurate information
- Processing customer orders and ensuring on-time delivery
- Resolving customer complaints and issues in a professional manner
- Collaborating with sales and production teams to meet customer needs
- Conducting customer satisfaction surveys and analyzing feedback
- Developing strategies to improve customer retention and satisfaction
- Keeping accurate records of customer interactions and transactions
- Working closely with management to identify opportunities for growth
- Providing exceptional customer service and support at all times
Designation
CRE (Customer Relationship Executive)
Key Skills
Communication SkillsCustomer Relationship ManagementProblem Solving