Job Title: Counsellor – Hospitality &

- Soft Skills

About the Role The Counsellor – Hospitality &

- Soft Skills will be responsible for providing face-to-face counselling to prospective students, understanding their career aspirations, and converting enquiries into confirmed admissions for hospitality and soft skill training programs.

Key Responsibilities

Student Counselling &

- Admissions
- Conduct in-person counselling sessions for walk-in students and scheduled appointments.
- Counsel students on Hospitality and Soft Skill courses.
- Convert enquiries and walk-ins into confirmed admissions.

Program Explanation &

- Guidance
- Explain course structure, duration, fees, certification, and career outcomes.
- Assess student suitability and eligibility.

Lead Management &

- Follow-ups
- Manage assigned leads through CRM/MIS.
- Ensure regular follow-ups for conversions.

Parent &

- Stakeholder Interaction
- Engage with parents to address concerns and build trust.





Admissions Process &

- Documentation
- Support students with application forms and documentation.
- Coordinate with internal teams for enrollment confirmation.

Reporting &

- Compliance
- Maintain reports on counselling and admissions.
- Follow organizational policies and SOPs.

Qualifications &

- Experience
- Bachelor’s degree in any discipline.
- 1–5 years of experience in academic counselling or admissions.
- Domain experience in Hospitality or Soft Skills preferred.

Key Skills

- Face-to-Face Counselling
- Admissions Conversion
- Communication &
- Interpersonal Skills
- CRM / MIS Handling
- Negotiation &
- Follow-ups

Preferred Attributes

- Target-driven mindset
- Professional demeanor
- Solid persuasion skills
- Integrity and student-centric approach

📌 Counsellor – Hospitality & Soft Skills (Delhi)
🏢 emversity
📍 Delhi