Key Responsibilities:

- Support Hire-to-Retire process areas: Recruitment Admin, Onboarding, Offboarding, Employee Data Management, Time & Attendance, Compensation Administration, Query Management and Case Management.

- Execute HR transactions accurately and within SLA requirements.

- Manage tickets and cases using case or query management tool.

- Document workflows, audit interactions, and escalate issues appropriately.

- Ensure compliance with HR policies and regional labor regulations.

Skills and Attributes for Success:

- Basic knowledge of HR processes and lifecycle administration. Should have worked in at least one process area - Recruitment Admin, Onboarding, Offboarding, Employee Data Management, Time & Attendance, Compensation Administration, Query Management and Case Management.

- Familiarity with HRIS tools (SAP SuccessFactors, Workday,



Oracle HCM) and case management systems (ServiceNow, Zendesk, Microsoft Orchestrator).

- High attention to detail and analytical mindset.

- Effective communication within global-team settings.

- Problem-solving orientation and proactive engagement.

- Proficient in Microsoft 365 (Excel, PowerPoint, Word)

Experience & Qualifications:

- Bachelors degree in HR, Business with at least 3 years of experience in related field

- At least 3 years in HR Shared Services, HR Operations, or Managed Services setting.

- MENA client experience preferred

- Exposure to SAP, Workday, Oracle HCM, ServiceNow, Microsoft 365 tools preferred

📌 Contract To Hire- HR Operations (Bengaluru)
🏢 EY
📍 Bengaluru