Join the smile and trust team as a Full Time client relationship associate on Erekrut, specializing in client relationship associate in the Media & Entertainment industry. We are seeking talented individuals with a passion for Business Process Management and educational qualifications ranging from Freshers (0-1) Years. Apply now on Erekrut to take the next step in your career with a leading global company.
- Build and maintain robust relationships with clients
- Address client inquiries and concerns in a timely and professional manner
- Collaborate with internal teams to ensure client needs are met
- Identify opportunities to upsell or cross-sell products and services
- Assist with client onboarding and account management
- Track and report on client satisfaction and retention rates
- Conduct regular check-ins with clients to assess their needs and satisfaction
- Participate in sales meetings and presentations to showcase products and services
- Stay informed about industry trends and developments to better serve clients
- Provide exceptional customer service to enhance the overall client experience.