We are looking for a Client Handling Executive to manage client communication, understand their accounting and taxation requirements, coordinate with the accounts team, and ensure timely completion of client requests.
Responsibilities:
- Handle client calls, WhatsApp messages, and emails.
- Understand and collect client requirements and documents.
- Coordinate with the Accounts and Taxation team.
- Follow up with clients for pending documents and information.
- Provide regular updates to clients regarding their work status.
- Maintain good relationships with existing clients.
- Handle basic client queries related to accounting, GST, TDS, and taxation.
- Escalate complex accounting or tax-related queries to the concerned team.
- Maintain proper records of client communication and follow-ups.
- Ensure timely completion of client requirements.
Requirements:
- Good communication and client-handling skills.
- Basic knowledge of accounting, GST, TDS, and taxation.
- Valuable follow-up and coordination skills.
- Basic knowledge of MS Office/Excel.
- Ability to communicate professionally with clients.
- Prior experience in an accounting firm or CA firm will be an added advantage.
- Freshers with good communication skills and basic accounting knowledge can also apply
Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits
- Paid sick time
Experience:
- Client Handling : 2 years (Preferred)